Privacy Policy — 88ef8 Pakistan

88ef8 ("the Platform", "we", "us", "our") is committed to safeguarding the privacy and personal data of every individual who interacts with our online casino and sports betting services. This Privacy Policy has been prepared in accordance with internationally recognised data protection principles and the obligations arising from 88ef8's gaming licence.

We understand that Pakistani players entrust us with sensitive personal information — including CNIC details, financial account numbers, and transaction history — and we take that responsibility seriously. This Policy is written in plain, accessible English so that every 88ef8 player in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and across Pakistan can understand exactly how their data is handled.

This Policy should be read alongside our Terms & Conditions, which govern your use of the 88ef8 platform as a whole. Where there is any conflict between the Terms & Conditions and this Privacy Policy on a data protection matter, this Privacy Policy shall take precedence.

For the purposes of this Privacy Policy, 88ef8 acts as the Data Controller in respect of all personal data collected from players and visitors through the 88ef8 platform. As Data Controller, 88ef8 determines the purposes for which personal data is collected and the manner in which it is processed.

88ef8 operates under an internationally recognised gaming licence and is subject to the data protection and anti-money laundering obligations mandated by that licensing authority. Compliance with these obligations is a condition of the 88ef8 licence and is monitored on a continuous basis by our internal compliance team.

88ef8 collects personal data in several ways: directly from you when you register an account or contact support, automatically when you browse or use the platform, and from third-party identity verification and payment processing services. The categories of personal data we collect are set out in the table below:

We do not collect sensitive categories of personal data — such as racial or ethnic origin, religious beliefs, health data, or biometric data beyond the photograph required for CNIC-based identity verification — unless specifically required by our regulatory obligations and disclosed to you at the time of collection.

88ef8 uses your personal data only for the purposes described in this Privacy Policy. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The primary purposes for which 88ef8 processes personal data are as follows:

• Account creation and management: To register your 88ef8 account, maintain your player profile, process your login credentials, and provide access to all platform features including cricket betting, live casino, slots, and crash games.
• KYC and identity verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity in compliance with our anti-money laundering (AML) and Know Your Customer (KYC) obligations. CNIC verification is mandatory for all withdrawal-eligible accounts.
• Payment processing: To process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, and Mastercard; to verify that your payment accounts are registered under your verified CNIC; and to prevent fraud in financial transactions.
• Regulatory compliance and AML monitoring: To monitor account and transaction activity for signs of money laundering, fraud, match-fixing facilitation, or other financial crimes, as required by our international gaming licence and applicable financial crime prevention frameworks.
• Responsible gaming obligations: To enforce deposit limits, self-exclusion orders, cooling-off periods, and session time restrictions requested by you or imposed by 88ef8 under our responsible gaming policy; and to identify and intervene where signs of problem gambling are detected.
• Customer support: To respond to your support queries, complaints, and dispute resolution requests via live chat and email, and to maintain records of our communications for quality assurance and regulatory audit purposes.
• Platform improvement and security: To analyse platform usage patterns, detect technical errors, prevent unauthorised access, investigate suspected account abuse, and improve the performance and security of the 88ef8 platform.
• Marketing communications: To send you personalised promotional offers, PSL betting promotions, bonus notifications, and platform news via SMS, email, or push notification — but only where you have given your explicit opt-in consent. You may withdraw consent at any time through your account settings.

88ef8 processes personal data on one or more of the following legal bases, depending on the nature of the processing activity:

• Contractual necessity: Processing that is necessary for the performance of the contract between you and 88ef8 — including account registration, KYC verification, payment processing, and the delivery of gaming services — is carried out on the basis of contractual necessity.
• Legal obligation: Processing required for compliance with AML regulations, KYC mandates, responsible gaming obligations, and licensing requirements imposed by 88ef8's gaming regulatory authority is carried out on the basis of legal obligation.
• Legitimate interests: Processing undertaken to protect the security and integrity of the 88ef8 platform, prevent fraud and bonus abuse, conduct customer support interactions, and analyse platform performance is carried out on the basis of 88ef8's legitimate interests, provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for marketing communications — including promotional SMS, emails, and push notifications — is carried out on the basis of your explicit, freely given, informed consent. You may withdraw this consent at any time.

88ef8 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. We share personal data only where necessary and with appropriate data protection safeguards in place. The categories of third parties with whom 88ef8 may share your data are as follows:

• Payment processors and banking partners: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and card processing networks (Visa/Mastercard) receive the financial and identity data necessary to process your transactions. These partners operate under their own privacy policies and regulatory obligations.
• KYC and identity verification providers: 88ef8 may use third-party identity verification service providers to assist in verifying the authenticity of CNIC documents and confirming player identity. These providers receive only the data necessary to complete the verification and are contractually prohibited from using it for any other purpose.
• Game software providers: Third-party game studios (such as Pragmatic Play, PG Soft, and Jili Games) may receive anonymised session data necessary for game integrity monitoring and technical support. These providers do not receive your personally identifiable information.
• Regulatory and law enforcement authorities: 88ef8 is legally obligated to disclose personal data to its gaming licence authority, financial intelligence units, or law enforcement agencies where required by applicable law, a valid court order, or a regulatory investigation. We will notify you of any such disclosure where legally permitted to do so.
• Responsible gaming organisations: Where a player has self-excluded from 88ef8, we may share minimal identifying information with inter-operator self-exclusion registries where required by our responsible gaming obligations under our gaming licence.
• IT infrastructure and cloud service providers: 88ef8 uses third-party hosting, cloud storage, and cybersecurity service providers to operate its platform infrastructure. These providers act as data processors under contractual data processing agreements and are not permitted to process your data beyond the scope of those agreements.

88ef8 uses cookies and similar tracking technologies on its website and mobile application to ensure the platform functions correctly, to remember your preferences, and to analyse how players interact with our services. The types of cookies used by 88ef8 are as follows:

• Strictly necessary cookies: These cookies are essential for the 88ef8 platform to function. They manage your login session, maintain your PKR wallet balance display, and ensure the security of your account. These cookies cannot be disabled without preventing you from using the platform.
• Functional cookies: These cookies remember your preferences — such as your preferred language (Urdu or English), your display settings, and your last visited game category — to provide a more personalised experience.
• Analytical cookies: 88ef8 uses anonymised analytics data to understand how players navigate the platform, which game categories are most popular, and where technical errors may be occurring. This data is used solely to improve the platform and is not linked to your personal identity.
• Marketing cookies: Where you have consented to marketing communications, cookies may be used to deliver personalised bonus and promotional messages based on your gaming activity. These cookies can be disabled through your account preferences or your browser settings.

You can manage your cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies will impair your ability to use the 88ef8 platform. Disabling marketing cookies will not affect your access to platform features or standard bonuses.

88ef8 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by our regulatory and legal obligations. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is either securely deleted or anonymised in such a manner that it can no longer be attributed to an identifiable individual. Anonymised data may be retained indefinitely for aggregated statistical analysis.

88ef8 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:

• 256-bit SSL/TLS encryption: All data transmitted between your device and the 88ef8 platform is encrypted using industry-standard 256-bit SSL/TLS protocols. This protects your login credentials, CNIC details, and payment information in transit.
• Encrypted data storage: Sensitive personal data — including CNIC scan files, financial account details, and authentication credentials — is stored in encrypted form within 88ef8's secure infrastructure.
• Access controls: Access to personal data within 88ef8's internal systems is restricted on a strict need-to-know basis. Only staff with a legitimate operational or compliance reason are authorised to access player personal data, and all such access is logged and audited.
• Two-factor authentication: 88ef8 supports and encourages two-factor authentication (2FA) for player accounts, providing an additional layer of protection against unauthorised account access via OTP verification to your registered Pakistani mobile number.
• Penetration testing and security audits: 88ef8's platform infrastructure is subject to regular security assessments, including penetration testing, vulnerability scanning, and independent security audits, to identify and remediate potential weaknesses before they can be exploited.
• Data breach response: 88ef8 maintains a documented data breach response procedure. In the event of a confirmed data breach affecting your personal data, 88ef8 will notify affected players and the relevant regulatory authority within the timeframes mandated by our licensing obligations.

As an individual whose personal data is processed by 88ef8, you hold the following rights in respect of your personal data. These rights may be exercised by contacting 88ef8's data protection team via live chat or email at [email protected]:

88ef8 will respond to all verified data rights requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, this period may be extended by an additional sixty (60) days, and you will be notified of the extension and the reason for it. Requests must be submitted with sufficient information to verify your identity before we can action them.

88ef8 is strictly an adults-only platform. The minimum age to register and use any 88ef8 service is 21 years. We do not knowingly collect, process, or retain personal data belonging to individuals under the age of 21.

Mandatory CNIC-based identity verification — which includes date-of-birth confirmation — is the primary mechanism through which 88ef8 enforces the 21+ age restriction. Parents and guardians in Pakistan are strongly encouraged to use device-level parental controls and internet filtering tools to prevent minors from accessing online gaming platforms.

88ef8 operates as an internationally licensed gaming platform, and certain aspects of our platform infrastructure — including cloud hosting, data storage, and third-party game delivery — may involve the transfer of personal data to servers or service providers located outside of Pakistan.

Where such international transfers occur, 88ef8 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that applied within the platform itself. These safeguards include contractual data processing agreements with all third-party recipients, requirements for technical security measures equivalent to those applied by 88ef8, and restrictions on the use of transferred data to the specific purpose for which the transfer was made.

88ef8 does not transfer your CNIC scan, financial account details, or other highly sensitive personal data to any jurisdiction that does not provide an adequate level of data protection. If you have any questions about a specific transfer, please contact our data protection team.

88ef8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in applicable law, regulatory guidance, platform functionality, or data processing practices. The current version of the Privacy Policy is always the version published on this page, and the effective date is displayed at the top of the Policy.

Where amendments are material — meaning they substantially change your rights or the way in which 88ef8 processes your personal data — we will notify registered players by email to their registered email address and/or by displaying a prominent notice on the 88ef8 platform at least fourteen (14) days before the amended Policy takes effect. For non-material amendments, the updated Policy will be published on this page without prior individual notice, and the effective date will be updated accordingly.

Continued use of the 88ef8 platform after the stated effective date of a revised Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not agree to the revised Policy, you should discontinue use of the platform and may request account closure via live chat support.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which 88ef8 handles your personal data, please contact our data protection team through any of the following channels:

• Live Chat: Available 24/7 directly from the 88ef8 platform. Support is provided in both Urdu and English. For data protection matters, please state "Data Protection Request" at the start of your chat.
• Email: [email protected] — please include "Privacy Policy" or "Data Protection Request" in your subject line for prompt routing.

88ef8 aims to resolve all privacy-related queries and formal data rights requests within thirty (30) calendar days of receipt. If you are not satisfied with our response to a complaint or data rights request, you have the right to escalate your complaint to the relevant supervisory authority or dispute resolution body designated under 88ef8's gaming licence, details of which will be provided upon request.